Need to ask us a question? Need help with your research?
There are lots of ways to get in touch.
Frequently Asked Questions
Consult our FAQ for answers to frequent questions about the Libraries, our locations, and our resources.
Schedule a Consultation
Find your departmental librarian or other people who work in the University Libraries.
Not sure who to meet with?? Submit a ticket.
Get help with coding and data science projects on the Data and Code Support page. Click the link and scroll to the bottom of the page to schedule a consultation with our team.
Ask Us to Purchase Something
Use this form to Ask Us to purchase a book, journal, or other electronic resource. If we don’t have an item, you may also consider using our free EZBorrow service for books or Interlibrary loan for books and articles.
Email Us
Looking for help from the University Archives, Special Collections or help with Data and Code or Publishing and Copyright? Use the links to submit a ticket to those units. For all other inquiries, please use the form below.
Real-time Chat
Use the box on this page to chat with us.
System Status
Are you having trouble using a specific database or tool? View known issues on this system status page. This page shows a snapshot of Carnegie Mellon University Libraries systems and services, as reported by our monitoring systems.